Apr 12, 2024: Change in default medication offering

Zus is implementing an adjustment in our utilization of Surescripts medication history services in order to improve coverage of ongoing prescription activity for ZAP Pro patients.

By shifting to more frequent and intelligent 'full' pharmacy history refreshes, and away from the pharmacy notification feed, we will improve the volume of prescription data available significantly due to additional aggregation of PBM/Payer claims data in Surescripts history products when compared to their notifications offering.

There will be no change in package cost associated with this shift.

What you gain: Better coverage of dispenses (and associated requests) at pharmacies that do not contribute to the notification feed.

What changes: For now, Zus will stop delivering proactive notifications or flags for new prescriptions or prescribers, first fills, no remaining refills, or missed refills. If these notifications are of interest to you, please reach out to us. Upon the initial transition, Zus will refresh medication data before upcoming appointments and after ADT discharges, and on the same schedule as EHR data refreshes. We will continue to add triggers over time, but would love to hear from you if you have use cases such as med adherence that require more frequent monitoring.