Coming Sept 1, 2024: Legacy ZAP Pro customers to be transitioned to ZAP Pro Intelligent Refresh Package

On September 1, 2024, we will be transitioning customers that signed order forms for a subscription package before December 15, 2023, from the legacy Pro package onto our latest ZAP Pro Intelligent Refresh package. There is no action required from customers.

The legacy Pro package contains a recurring refresh for all enrolled patients. Based on feedback from network respondents about the unsustainability of this volume, we are shifting legacy customers to our latest package, which relies exclusively on Intelligent Refresh.

Both the legacy and current ZAP Pro packages use the same Intelligent Refresh logic, described here. We will retain this logic and are committed to building on it over time to give you the freshest patient data at the moment when it is most actionable.

Please reach out to Zus Support if you have any questions or concerns.