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Nov 5, 2024: New Patient Contact information in the ZAP

Beginning November 5, an updated view of Patient Contact Information will be available in the ZAP. Here are some highlights to look forward to:

  • Contact information is now separated from Sources so users can get access to the information they need more quickly.
  • Phone numbers, email addresses, and physical addresses are listed from most common to least common, including information about what sources noted each individual data point.
  • A checkmark indicates if the value is one already known to your organization and is "synced with record" as it does for clinical information in the ZAP
  • Users can copy a phone number, email, or address to the clipboard to be pasted into another application such as your CRM tool.
  • The "Sources" tab now moves alongside "Contact Info" and both sections are housed under "Demographics" in the ZAP. In the Web Application, this also includes a demographics section with additional patient information.

Read more detailed information in our Clinical Guide.

Note: this will be released to users gradually between November 5 and November 8.