August 15, 2025: Smarter refreshes powered by new context signals
Understanding when something meaningful has happened in a patient’s care is key to delivering timely records. We’ve added two new ways of detecting that:
Understanding when something meaningful has happened in a patient’s care is key to delivering timely records. We’ve added two new ways of detecting that:
Continuity of Care Documents include a section called "Participants" that often includes useful information about a patient or other individuals related to the patient in some way.
We’ve enhanced our deduplication logic in the data pipeline for patient and observation resources.
We’ve updated our Intelligent Refresh engine to better support appointments booked on short notice. Previously, appointments created less than 48 hours in advance weren’t automatically prioritized for refresh. Now, they trigger an immediate refresh of EHR data, ensuring clinicians have the most up-to-date information no matter when the appointment was scheduled.
To better prioritize time-sensitive patient data updates such as those triggered by upcoming appointments or recent hospital visits, we’ve made infrastructure improvements that help prevent large bulk jobs from delaying other activity. This change ensures more consistent processing times for critical refreshes, even when high-volume jobs are in flight.
We have resolved a filtering issue in the vitals section of the ZAP platform that prevented the "5 Most Recent" option from displaying the correct results.
We’ve successfully transitioned our connection to the CommonWell network from Change Healthcare to ELLKAY, CommonWell’s new technical service provider.
We've made some updates to our "Request Record Log" page in the Admin Settings of the Zus Application.
We’ve made two updates to our PDF Upload endpoint that let you add more context to uploaded documents:
We have made two exciting upgrades to the Zus record locator on Carequality: